General Race Questions
Am I registered? (I don't remember, I didn't receive an email confirmation, etc.)
Check to see if you are registered.
What if I registered and now I am unable to participate?
We follow the standard running industry policy. This race and our online registration partners have a no refund policy. All entry fees are non-refundable. When you register for any of our events you must agree to this policy. You may transfer your entry to another after you pay the transfer fee before the stated deadline.
If you purchased Ticket Guardian Protection when you registered, this link provides the coverage policy and claims process.
Deferment Policy: If you are registered for the Chesebro Half Marathon or the Pacific Half Marathon and are injured or unable to attend, you can defer your registration until next year and enter next year's race. The deferment fee is $35. The late deferment fee is $45. This deferment policy is only for the two half marathons. The deferment is valid for your entry into next year's race only (You cannot defer a deferment). The last day to defer your half marathon entry to 2019 is March 15, 2018.
For all other races (5K/10K/1M), you are welcome to pick up your shirt and goodie bag (as available) at our Pre-Race Expo the Thursday or Friday before the race but be sure to let us know in advance you won't be racing so we don't assign you a bib and timing device.
What happens if the weather report predicts rain for race day?
Although we prefer a beautiful day, the weather in March & April in Southern California is unpredictable. The event proceeds rain or shine.
Do you allow walkers?
Due to restrictions on our permits, we impose strict course limits on the two half marathons. Those times are a 3:30:00 Chesebro Half Marathon or a 3:15:00 Pacific Half Marathon.
You can walk the 10K or 5K. If your pace is slow you may find that the police will start to open streets to traffic and you will need to move to the sidewalk and observe the rules of the road.
What are the course time limits?
In order to help you have the best experience possible race day, we need to make sure you understand our half marathon course time limits.
If you are entered in the Chesebro Half Marathon, the course time limit is 3:30 hours. That's 16:02 pace per mile. Start time is 7 a.m. You must finish by 10:30 a.m.
Entrants in the Chesebro Half Marathon must reach the 3 mile mark at the Cheeseboro Canyon National Recreation Area entrance in 48 minutes or less. Course support through the trails cuts off for those reaching the three mile mark at less than 16 minutes per mile pace. Please note: If you don't reach Mile 3 in less than 48 minutes, you are on your own.
If you are entered in the Pacific Half Marathon, the course time limit is 3:15. That's 14:53 pace per mile. Start time is 7:30 a.m. You must finish by 10:45 a.m. At a certain point, after the expiration of the course time limits, police will re-open closed parts of the course route for vehicle access. It’s a beautiful course and an amazing opportunity to run on these roads, but there are no sidewalks on most of the Pacific Half Marathon route, and very little shoulder in some parts.
How much does it cost to enter?
Entry fees are per person. Check our registration page to find the current entry fees for your specific race. Family Fun Run entry fees are per person, not per family. Every participant must be registered. For the lowest entry fees, sign up when registration opens, which is usually in September. Entry fees are tiered. The sooner you sign up, the lower the entry fees. Fees increase each month from October to March.
Can I change races from the Chesebro Half Marathon or the Pacific Half Marathon to the Old Agoura 10K or Deena Kastor 5K?
If you registered for a Half Marathon and want to drop down to the 10K or 5K, you can login to your registration account (or click on link in your confirmation email) by March 11, 2018 to do so. You can switch your entry to the other race, but we cannot refund the difference in entry fee. After March 11, if there is availability in the race you would like to enter, you can switch for a $10 change fee per entrant. There are no race day changes!
Can I change races from the Chesebro Half Marathon to the Pacific Half Marathon or from the Pacific Half Marathon to the Chesebro Half Marathon?
If you registered for a Half Marathon and want to switch to the other, you can login to your registration account (or click on link in your confirmation email) and make the change yourself. You have until by March 11, 2018 to do so. You can switch your entry to the other race only if there is availability (if the other race is not sold out). If there is an additional fee to make the change, contact us by email from the email address you registered with and we can make the change for you. After March 11, if there is availability in the race you would like to enter, you can switch for a $10 change fee per entrant. There are no race day changes!
Can I change races from the Old Agoura 10K to the Deena Kastor 5K?
If you want to switch from the 10K to the 5K, you can login to your registration account (or click on link in your confirmation email) and make the change yourself by March 11, 2018 to do so at no charge. If there is an additional fee to make the change, contact us by email from the email address you registered with and we can make the change for you. After March 11, if there is availability in the race you would like to enter, you can switch for a $10 change fee per entrant. We cannot refund the difference in entry fees. There are no race day changes!
Can I change races from the Deena Kastor 5K to the Old Agoura 10K?
If you want to switch from the 5K to the 10K, you can login to your registration account (or click on link in your confirmation email) and make the change yourself by March 11, 2018 to do so. There is an upgrade fee calculated by the present entry fee of the 10K less the price of what you paid to enter the 5K. After March 11, if there is availability in the race you would like to enter, you can switch for the upgrade fee plus a $10 change fee per entrant. There are no race day changes!
Can I change races from the Old Agoura 10K to the Pacific Half Marathon or to the Chesebro Half Marathon?
If you want to switch from the 10K to one of the half marathons, you can login to your registration account (or click on link in your confirmation email) and make the change yourself by March 11, 2018 to do so. There is an upgrade fee calculated by the present entry fee of the half marathon less the price of what you paid to enter the 10K. After March 11, if there is availability in the race you would like to enter, you can switch for the upgrade feee plus a $10 change fee per entrant. NO RACE DAY CHANGES!
Why can't I change races after March 11 without a fee?
We offer free changes from the moment you register up until about two weeks prior to the race.
Your last chance to change races is March 22 and 23 at our Pre-Race Expo. If you'd like to downgrade your race, you can switch at our Pre-Race Expo/Packet Pick Up (on March 22 or March 23) for a $10 change fee per entrant, if there is availability in the race you would like to enter. If you'd like to upgrade your race, you can switch at our Pre-Race Expo/Packet Pick Up for a $10 change fee per entrant plus the upgrade fee, if there is availability in the race you would like to enter. THERE ARE NO RACE DAY CHANGES FOR ANY RACE!
At the Race Expo on March 22 and March 23 what are the chances of being able to switch races if a race is already sold out?
At the Pre-Race Expo, many race changes are requested. If someone drops out of a sold out race, then that spot in the race becomes available on a first-come, first-served basis. We do not have a waiting list. As soon as the spot opens up, that is when the spot becomes available starting with the next person in the registration line.
Can I transfer my registration to someone else?
We offer transfers. We get it, things happen and sometimes you can't make it to the race. Since race entry fees are non-refundable as per the terms & conditions that are agreed to by each participant during registration, transferring your entry to a new participant is a way to recoup all or part of your entry fee. Instructions on how to transfer your registration to someone else are here.
Can I register on race day?
You can register on race day for any distance that is not already sold out, except the Pacific Half Marathon. However, we highly recommend to register in advance now or at our Pre-Race Expo on the Thursday and Friday before. Race day registration and pick up lines tend to be long. If you wait until race day to register you risk that your event will be sold out. We don't want you to travel to the race to learn the race is full. Check our home page for updates showing space availability. Plan ahead and arrive early. You should arrive at race day registration at Chumash Park at least 60 minutes before your race to allow for a comfortable registration and time to get to the start line and warm up.
Can I pay with a credit card or check during race week?
At our Pre-Race Expo on the Thursday and Friday before the race, we accept cash or credit card payment for race registrations (no checks). On race day, we accept cash or credit cards for race registrations.
Do you give out finisher medals?
Registered runners of all races wearing the proper race bib on their front are awarded a finisher's medal after successfully completing the race, crossing the finish line and picking up their medal at the medal distribution location as supplies last.
Do you call out split times at each mile?
We've come to the realization that runners who are interested in their split times wear a watch and record their own times. With the popularity of races scored by personal times, calling out mile splits by gun time is only helpful to the lead runners. So, if you want to know your split times, wear your running watch. All of the miles of the 5K, 10K and Pacific Half Marathon are clearly marked, as are miles on the road portion of the Chesebro Half Marathon.
Do you allow running strollers?
Yes in the 5K, 10K and Fun Run, however, with these points of caution. You will need to line up at the very back of the pack at the start and please be careful and cautious not to interfere with the path of other runners. Strollers are not permitted on either half marathon course.
Can I bring my dog?
NO ANIMALS are allowed on any race course or at Chumash Park during the event. There are thousands of people at this event. Please leave your dog at home. If you bring an animal to Chumash Park, you will be escorted out.
Can I listen to music when I race?
Runners need to be responsible when they run. Running with music can be motivating, however, running with headphones can be very dangerous. Most roads on the race courses are partially closed but not completely closed to vehicle traffic. Racers must absolutely be alert and completely aware of their surroundings and need to be able to easily hear vehicle traffic, emergency vehicles as well as instructions on the course from the police, traffic control or race course officials as well as be able to hear other runners. Additionally, our race courses are very unique and scenic, we suggest you take it all in with all of your senses - sight, smell and sound. Give your music a rest for one day and take in all the great experiences of this race.
Getting Ready Questions
What do I need bring with me to Pick Up?
In order to pick up your goods at our Pre-Race Expo/Pick Up on Thursday and Friday before the race, you MUST present your government issued photo ID in order to claim your goods. In order to expedite the process, you should bring a print out of your registration confirmation. We have many booths at our Pre-Race Expo (and we'll have more than 50 on race day), so you'll want to bring some money if you want to go shopping.
Can someone else pick up my race packet and goodie bag?
At our Pre-Race Expo/Pick Up on Thursday and Friday before the race, someone else may pick up for you but they MUST bring an authorization form and waivers signed by you (available to download in March), a print out of your race confirmation and a photocopy of your government issued photo ID in order to do so and will be solely accountable for your goods. You must pick up for yourself on race day.
Where do I pick up Great Race merchandise I pre-ordered?
At the Merchandise Pick Up Booth at the Pre-Race Expo/Pick Up on Thursday and Friday before the race. You must present your photo ID in order to claim your goods. In order to expedite the process, you should bring a print out of your receipt or confirmation.
Where do I pick up?
Sports & Fitness Expo
The two days before the race
On Thursday from 1 p.m. - 7 p.m. and
Friday from 12 p.m. - 6 p.m. at:
Agoura Hills/Calabasas Community Center
27040 Malibu Hills Road
Calabasas, CA 91301
Race Day Pick Up
Chesebro Half Marathon, 10K, 5K, Kids Mile, Fun Run:
On race day starting at 6 a.m. at the Registration Tent
At the entrance of:
Argos St. at Parkheath Dr.
Agoura Hills 91301
You must bring and show your government issued photo ID (driver's license or passport) to pick up your goods.
Pacific Half Marathon
On race day limited to 6 a.m. - 7 a.m. only
At the Paramount Ranch parking lot before you enter Western Town
You must bring and show your government issued photo ID (driver's license or passport) to pick up your goods.
How do I make sure I get a goodie bag?
Stuffed goodie bag drawstring backpacks are provided to the first 5,000 racers (for half marathons, 10K, 5K, Kids Mile) who pick up. They are not guaranteed to all entrants. Family Fun Run entrants receive a drawstring backpack (not stuffed) while supplies last.
How do I make sure I get a race shirt?
We generally have enough shirts for all registrants, however, we may run out of certain sizes. Be sure to pick up early to get what your ordered.
Where is the race?
We ask you which race?
The Pacific Half Marathon starts at Paramount Ranch and ends at Chumash Park. Those in the Pacific Half Marthon should park at Paramount Ranch. There will be a post-race shuttle bus to take you back from the finish to Paramount Ranch. There is NO pre-race shuttle.
For the Chesebro Half Marathon, Old Agoura 10K, Deena Kastor 5K, Kids Mile or Family Fun Run: If you didn't pick up on March 22 or 23, you must go to Chumash Park to pick up before you can proceed to the start line. The Chesebro Half Marathon, Old Agoura 10K and Deena Kastor 5K start on Carell Ave. The Kids Mile and Family Fun Run races gather at Chumash Park near the playground and restroom building. Read below for details.
Inevitably and unfortunately, every year, someone makes the mistake of going to the Pre-Race Expo and Pick Up location on race morning. So, although it seems obvious, we'll state it here: do not go to the Pre-Race Expo and Pick Up location on race morning. You will be in the wrong place wondering where everyone is.
What time does the race start?
Saturday, March 24, 2018
7:00 a.m. -- Chesebro Half Marathon
7:28 a.m. -- Old Agoura 10K Qualifying Wave 1
7:29 a.m. -- Old Agoura 10K Open Wave 2
7:30 a.m. -- Pacific Half Marthon starts at Paramount Ranch
9:05 a.m. -- Deena Kastor 5K Qualifying Wave 1
9:06 a.m. -- Deena Kastor 5K Wave 2
10:25 a.m. -- Kids 1 Mile (6-12 year olds only)
10:45 a.m. -- Family Fun Run (all ages)
Where do I park for the Pacific Half Marathon?
Park at Paramount Ranch. There is plenty of parking there, however, the road leading into Parmount Ranch is a narrow two lane road. Thousands of you heading to the same place at the same time equals early morning traffic. Plan ahead and allow yourself plenty of time!
When I park at Paramount Ranch for the Pacific Half Marathon, how do I get back to my vehicle?
The race provides free shuttle service from the finish area near Chumash Park (pick up the bus at the southwest corner of Kanan Rd. and Thousand Oaks Blvd. near Chase Bank in the parking lot of the shopping center anchored by Vons) back to Paramount Ranch after the race. There is no pre-race shuttle from the finish to the start.
Where do I park for the Chesebro Half Marathon, the 10K, the 5K, the Kids Mile, the Fun Run?
There is absolutely NO PARKING around Chumash Park and surrounding streets. There is NO PARKING anywhere near the start. If you park in a no parking zone, your vehicle will be towed and your trip home will take a lot longer than you planned. Plan ahead, read the comprehensive list of recommended parking and be prepared to find another lot if your first or second choice is full.
If you've never attended the Great Race, parking can be easy or it can be challenging and trying if you are not prepared. Most parking lots are at least a 10 minute jog/walk away from the registration/pick up area. The start line for the Chesebro Half Marathon, Deena Kastor 5K and Old Agoura 10K are at least a 10 minute jog/walk UPHILL from registration/pick up area (it's nearly a half mile away). Remember that 10,000+ of you are traveling to and parking in a city of 20,000. Plan ahead!
Do I need to go to Chumash Park prior to my race?
If you are running the Chesebro Half Marathon, Deena Kastor 5K or Old Agoura 10K and have already picked up your race bib and timing tag on Thursday or Friday, you do not have to go the Chumash Park. You can proceed directly to the start. This is the preferred method.
If you need to pick up your timing tag and bib on Saturday, go directly to Chumash Park to pick up. From Chumash Park to the start of the half marathon, 5K and 10K, it's nearly a half mile away uphill. Allow plenty of time.
If you are entered in the Kids Mile or Family Fun Run, you must go to the designated area in Chumash Park prior to your event.
Is there a gear/bag check?
Yes! For the Pacific Half Marathon, runners will check their bag near the start of the Pacific Half Marathon at Paramount Ranch and be able to pick it up at Chumash Park (finish line and post-race party location) after they finish. Look for the Gear Check Tent next to the Registration Tent
For the Chesebro Half Marathon, Old Agoura 10K and Deena Kastor 5K Gear Check is at Chumash Park next to the Registration Tent.
Gear Check closes 15 minutes prior to the start of your race. All bags must be picked up by 11:15 a.m. on race day.
Where are the toilets?
Portable toilets are stationed at Chumash Park (on the west side of the park near the playground and permanent restrooms). This area is located on the opposite side of the park from registration. If you are on the way to the start, use the portable toilets on Thousand Oaks Blvd. at Argos, and at the intersection of Carell Ave. and Thousand Oaks Blvd. There are NO portable toilets at the start of any race. Carell Ave. and Thousand Oaks Blvd. is on the way to the start, and your last chance stop.
For the Pacific Half Marathon, portable toilets are located in the parking lot of Paramount Ranch on the way to the start.
Where is the start?
For the Pacific Half Marathon, the start is in Western Town at Paramount Ranch (a very long way from Chumash Park so don't go there).
For the Chesebro Half Marathon, Deena Kastor 5K and Old Agoura 10K the start is in front of 5777 Carell Avenue. Look for the giant blue arch. This is a residential street. It is early. Please be mindful of the kind neighbors. The start is nearly a half mile away (uphill) from registration and pick up at Chumash Park
Carell Avenue is the street at the eastern dead end of Thousand Oaks Blvd. near the ball fields of Agoura High School. The start is at the top of the hill. Allow plenty of time to walk up the hill. We're sure you don't want to be sprinting uphill to catch the start of the race. Allow plenty of time! You must cross the start mats in order to be timed. The pay off is a downhill start!
How much time?
Going straight from Chumash Park (with no potty stops) depart 25 minutes prior to your race. This allows for a 10 minute walk and 15 minutes of warm-up time and waiting time to hear important race instructions.
Going straight to the start (bypassing pick up or registration) from most parking lots depart 35 minutes prior to your race. This allows for a 20 minute walk and 15 minutes of warm-up time and waiting time to hear important race instructions.
You've trained hard for this race, do yourself a favor and allow plenty of time to get around prior to the start of your race. Remember, there are thousands of people milling around. Getting around generally takes longer than you expect.
For the Kids Mile and Family Fun Run, gather at the designated meeting spot near the playground on the west end of Chumash Park at least 15 minutes prior to your starting time. When it's time to start the race, a race official will lead you to the start line on Argos St. However, Argos St. is a live race course, you must remain on the grass in the park prior to the start of the race until you are escorted to the start.
Where is the finish?
All races share the same finish in beautiful Chumash Park. Look for the large red arch. All races finish on the grass. For spectators, the last tenth of a mile is highly visible from many locations in the park.
Where do I affix the timing tag?
The Great Race uses bib-tag timing. This is a technology where the timing device is adhered to the race bib. Timing tags must remain attached to the back of your race bib. Do not remove the timing device from the bib and do not bend your race bib!
In order to be timed, you must wear your race bib (with timing tag attached) to the front of your body (not covered by any clothing or accessories) and cross the start line mats and the finish line. In order to have your own personal net time (computerized tag time) calculated you must cross the mats at the start line and the finish line. Timing tags are disposable, eliminating the need to be removed and returned after you cross the finish line.
Where do I wear my race bib (race number)?
Your race bib must be visible and fastened to the FRONT of your body. Do not pin your bib to your back. Your race bib identifies you to many parties including race officials, timing officials, police, traffic control and the photographers and also carries your timing device.
Is there a race photographer?
Yes. Check this page after the race for instructions on finding photos. You must be wearing your race bib on your front in order to be identified and searchable in the race photos.
Post Race Questions
Where are results?
You can find the results here.
I won an age group award. Where do I pick it up?
Due to the numerous races, we award many, many age group awards, 394 to be exact. There is no award ceremony because it would take us until Tuesday to give out all the awards. We will ship your personalized, custom award to you as long as you provided a valid mailing address with your registration. Please allow 8 weeks to receive it.
I was a top finisher and won an awesome audio or video equipment prize. Where do I pick it up?
Winners will be provided with instructions on how to pick up their prize.
Where do I find photos of me?
Check this page after the race for instructions on finding photos.
When is the 2019 race?